About Us

Susan Arlin

Our Experience

Mother, runner, fitness junkie, black thumb, coffee!, writer, speaker, and outstanding spectator--Susan is an eternal optimist.  This positive attitude shines through all of her communications, and is the foundation for the training she delivers. 

With over 30 years in management and consulting, Susan brings a unique 360-degree perspective.  Starting at the front line selling directly to customers, Susan rapidly progressed up the corporate ladder to Manager, where she earned multiple awards for  management.  It was here that she first became enamored with the training process.  

Susan earned a Master’s Degree in Organizational Behavior, with a focus on Training and Development. 

Over the years, Susan has created and delivered training programs,  facilitated public seminars, and developed teams to perform at higher levels. She is a leadership coach and has been a featured speaker for various trade organizations.  Her specialty lies in working with teams to help identify how to develop the individuals into a high-performance team, thereby increasing profits and reducing stress.

Our Approach

Communication is the foundation of everything.  Starting with a clear understanding of individual styles and strengths, we build out from there to increase awareness of others, and maximize the relationships involved. 

We focus on high accountability for that knowledge, and drive performance to achieve results.

Our service includes a comprehensive consult to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We use a variety of assessments to identify individual strengths and opportunities for team improvement. That’s how we ensure your success.

Why Us?

When it comes to client selection, we’re choosy. We stay small, and concentrated on delivering results.  Whether you want to purchase the tools to develop your team independently--or you want individualized consulting, guidance and support, we've got you covered!

We are committed to delivering highly customized service and programs to ensure that you achieve the successful outcomes you deserve. If you are seeking a strategic alliance with the right partner, call us today. Together we’ll create and refine your plan for success. We didn’t get there alone. And neither will you.